ARENA · Stunning Family Resort... Relax on Huge Balcony, Pool, Gym

A great place for a family to stay. Positive: It’s in a great location and you have everything you need for your stay. I love that there is a full kitchen and laundry in the apartment and there is a Cole’s supermarket with in a 5 minute walk. We stayed in and cooked some nights with in our stay, great way to save a few dollars. Negative: The fact you had to collect the keys from across the other side of the river where there is very little parking and when you’re not familiar with the area it can become a little overwhelming.

Excellent location and beautiful pool. Check in check out was not convenient Positive: The location is excellent but the check in was not very convenient as the pick up for the key is 15 minutes taxi ride from the property. I was sent a lot of information three days prior to check in and I missed the very important information that the location for the key pick up was far from the actual location. It could have been highlighted as this is a booking.com property and not an Airbnb. We thought there would be a reception there but actually the reception located there is not for this actual property. Was a little information overload and it was easy to have missed some details. As a booking.com client I am not used to reading so much information. That’s more Airbnb I’d say. Negative: Check in and check out is 3km from property

Positive: The location was fantastic

Positive: Great location for what we needed.

Overly complex checkin/checkout and loud fridge, but great location and nice facilities Positive: Great location, very central, and the apartment has a nice balcony. The pool and gym are great too. The host seemed receptive to feedback. Negative: The fridge was constantly making a loud high-pitch noise and the suggested solution didn't work. The check-in/check-out was overly complicated with various forms to fill out online, then go to a completely different part of town for the key pickup/return.